Our History

Our Family Protecting Families since 1969

Eastside Exterminators was founded in our history1969 as a one-man operation by Ralph James Townsend, Jr. Jim took everything his father taught him about pest control to start his own pest control business.

Ralph Sr., Jim’s father, was a pioneer in the pest control industry from the early 1940’s. He was one of the first three people in the state of Washington issued a pest control license. He was also a pioneer of the industry, helping form the Washington State Pest Control Association (WSPCA), today known as the Washington State Pest Management Association (WSPMA). We are proud members of this association to educate ourselves on all aspects of our industry.

We take great pride in the health and safety of our employees, customers and our environment. We are members of several national associations that help keep us up to date on the newest technologies, from the best equipment to the latest application methods in the pest world.

our historyJim retired in 2000 and passed on his years of pest control knowledge and expertise to his daughter, Deanna Townsend. Deanna began working with Eastside Exterminators in 1988 and has put in time in every department of the company, from inspecting homes, running and managing route technicians,  and customer service to the inside operations of the company. She and her business partner, Alex Altizer, took over the company in 2000 when there were 12 employees, and have continuously grown the company since to 80 employees and counting.

In 2008 Deanna and Alex opened a new division of Eastside Exterminators, with a full service insulation company  called Eastside Insulation.  They have become members of the Washington Weatherization Association (WWA) and the National Spray Polyurethane Foam Association (SPFA) to keep pace with all the newest technologies and materials in the industry.

This experience lets us help our customers understand the science behind their home. It allows us to teach and educate our customers so they can enjoy cool summers and warm winters, with no pests or leaky insulation ruining things. This wealth of experience saves customers money and protects the environment.

our historyWe are a Family here at Eastside, literally — from Husbands and Wives, Mothers and Sons, Brothers and Sisters, to Aunts, Uncles, Nieces and Nephews all working together under one roof. We’ve been through the good, the bad, and the ugly but at the end of the day, we are Family! We take pride in our family and our culture here at Eastside. Our company motto —“Our Family Protecting Families Since 1969” — means exactly that. We treat you like you’re a part of our family — the Eastside family!

What makes us Different?

Eastside Exterminators is like no other company. We take pride in our historymastering each separate aspect of a licensed pest technician’s job duties. Rather than embody a “jack of all trades, master of none” mentality, we look to train and employ technicians who are experts at each specific job duty of a pest management professional (PMP). To that end, we have split the traditional duties of a PMP into four distinct divisions within our company, and employ teams of technicians dedicated to each of these tasks individually:

  1. Pest Technicians
  2. Rodent Inspectors
  3. Rodent Exclusion (Repair) Technicians
  4. Insulation Technicians

We tirelessly educate each division about their specific job duty and continually train them on their specialty. We feel so strongly about this division split we built an in-house training facility to continually educate and train our people.

Our Signature Pest Protection Program

Our Signature Pest Protection Program is an every-other-month service that protects you from all of the pests that are common to the Pacific Northwest except Bed Bugs, Rodents and Wildlife. The program is based on Eastside’s knowledge of the pests’ biology and seasonal pest trends, and is designed to offer the most efficient, long-term control while using low-risk methods and materials.

On your initial service your pest technician conducts a limited wood destroying organism (WDO) inspection on the exterior of your home to identify conducive conditions to help prevent future infestations. The exterior of your home includes the perimeter, under eves, around windows and doors, accessible decks and any attached structures.

our historyThese areas will be treated as needed using baits, dust liquid or mechanical measures. A thorough spider sweep removing egg sacs and webs to reduce spider population over time. All visible exterior wasps nests under 20 feet will be removed. Interior treatments will be performed as needed based on our evaluation using the same methods as above. If any of your pests become an issue while you’re on protection service with Eastside, we will return to address the affected areas at no additional cost. All pests are included in our Signature Pest Protection Program except bed bugs, rodents and wildlife.

Our Signature Pest Protection Program Plus

Our Signature Pest Protection Program Plus offers the same great protection as our Signature Program except you are covered for rodents as well. To be qualified for Signature Plus you must first go through our thorough 4-step rodent process. This includes:

1. A full rodent Inspection of your entire home.
2. All recommended exclusion repairs performed by Eastside Exterminator’s exclusive Repair Technicians.
3. Sanitization and decontamination from Eastside’s Insulation Technicians.
4. Regular re-occurring protection service by Eastside.

our history

Once you’ve gone through all 4 steps, we will then set up our protection program to protect your investment. This protection program will include us setting up and maintaining what we call protection stations around our home and property because rodents are always continuing to try and re-enter back into their nesting site (your home). Our protection stations are there to protect your home because at any time rodents ever re-enter your home, you will be completely covered by Eastside. We will take care of your home at no extra charge even if it’s between protection services. This service also includes a one-time check per year to re-inspect the crawl and attic spaces. This plan excludes bed bugs and wildlife.